Upon making the booking whilst embarking on an international flight I put in a query about an early checkin. the staff member was quick to respond and when I arrived, the staff member who’s name is Adrian was quick to find me a vacant room without an issue or drama. and also upon request and availability a late check out was approved without a problem. the facilities have a great keypad entry and the room was clean and tidy. the bedding was comfortable. room spacious, quiet. housekeeping do a great job keeping the facilities clean and tidy. the location is terrific with the trains easily accessible for Sydney and surrounding suburbs. just to top it off, the local community in the coffee shops, supermarkets and general public are friendly, polite and engaging and you get a sense of community.